Snow School

I can’t make it to my Snow School lesson. Can I get a make-up lesson?

Unfortunately, we are not able to accommodate make-up lessons for 7/8-week Lesson Programs or Camps. If you have booked a one-hour Private Lesson, you can cancel and rebook up to 4 hours prior to the scheduled start of the lesson using the link in your confirmation e-mail.

The Snow School Lesson I wanted was full and I joined the Waitlist. What now?

Our waitlist is intended to assist our Snow School & Visitor Service teams with a clear understanding which programs are in high demand so that we can strive to staff up and add inventory where it will be most appreciated.  We know that we will not likely be able to satisfy every request on the waitlist, but our hope is to do what we can as we hire more staff.

Here’s how the 2022-2023 Waitlist works:

• You will be notified via e-mail if a large number of program spaces are able to be added to program(s) you’ve requested
• Everyone will be notified at the same time. The Waitlist is not numbered or in a priority order.
• Due to the extremely high demand, we recommend visiting the registration site and signing up immediately if you hear from us regarding additions to a program. We are not able to hold these spaces for specific individuals, so when space is added, it becomes available to anyone who visits the site.
• On occasion you may notice a single space open in a program you are looking for. Those single program spaces may appear from time to time if a family needs to remove themselves from a program or shift to a different day and time. With the number of families looking for programs, we are unable to alert everyone each time a single space opens up.
• Please keep in mind that being on the Waitlist does not mean that you are signed up for the program, or guaranteed entry to the program. We will communicate as much as we are able and do our best to assist.

Why are lessons longer this season?

Most of the CORE programs (Junior, Adult, Primary, Teen) this season will be moving to 1.5 hours in lesson length. This allows for more mileage within lessons to further allow rider development at the stages in the learning where it’s most important and allows more time per student with their instructor in group lessons.

**Please note Kinder ski and snowboard programs will remain 1 hour in lesson length.

What is your refund policy for Snow School and what happens in the event there are closures due to COVID-19?

Please review our refund policy here

I’ve seen photographers out on the hill before, will me or my child be featured in any photos?