Safety Awareness at Glen Eden

Escarpment and snow

Safety & Risk Awareness

Skiing and Snowboarding are the only activities permitted at Glen Eden. Alternative sliding sports such as tobogganing and snow-bikes are not permitted.

Skiing, snowboarding and other activities that take place at Glen Eden involve the risk of injury. The information contained in the Safety and Risk Awareness section is intended to inform you of the risks, dangers and hazards that you may encounter at Glen Eden and help you to stay safe while enjoying these activities. Whether you are a participant in these activities, or a parent or guardian of a minor participant, please take the time to familiarize yourself with the Safety and Risk Awareness information.

Exclusion of Liability – Assumption of Risk

The use of ski area premises and facilities and participation in activities at ski areas involves various risks, dangers, and hazards. It is a condition of your use of the premises and facilities and your participation in these activities that you assume all risk of personal injury, death, or property loss resulting from any cause whatsoever, including negligence, breach of contract, or breach of any duty of care on the part of the ski area operator. Your legal responsibility as a user of the ski area premises and facilities or participant in activities at the ski area is explained in the following notice, which you will see posted at the ski area.

Skiing and Snowboarding
Skiing and snowboarding involve various risks, dangers and hazards including, but not limited to the following:

  • Boarding, riding, and disembarking ski lifts.
  • Changing weather conditions.
  • Exposed rock, earth, ice, and other natural objects.
  • Trees, tree wells, tree stumps and forest deadfall.
  • The condition of snow or ice on or beneath the surface.
  • Variations in the terrain, and the operation of snowmaking equipment, which may create blind spots or areas of reduced visibility.
  • Variations in the surface or sub-surface, including changes due to man-made or artificial snow.
  • Variable and difficult conditions, including moguls and snowmaking mounds.
  • Streams, creeks, and exposed holes in the snowpack above streams or creeks.
  • Cliffs and crevasses.
  • Snowcat roads, road-banks or cut-banks.
  • Collision with natural and man-made objects.
  • Collision with lift towers, fences, snow making equipment, snow grooming equipment, snowcats, snowmobiles or other vehicles, equipment or structures.
  • Encounters with domestic and wild animals including dogs and bears.
  • Collision with other persons.
  • Features in or out of freestyle terrain.
  • Loss of balance or control; slips, trips and falls.
  • Accidents during snow school lessons.
  • Negligent first aid.
  • Failure to act safely or within one’s own ability or to stay within designated areas.
  • Negligence of other persons; and negligence on the part of the operator and its directors, officers, employees, instructors, agents, representatives, volunteers, independent contractors, subcontractors, sponsors, successors, and assigns.

We want you to have a safe and enjoyable experience on our trails and ski runs. Safety needs to be a priority for every guest at Glen Eden. Please take a moment to review the Alpine Responsibility Code prior to your visit. The Alpine Responsibility Code provides the basic rules of conduct and must be followed by all using the terrain.

Know Before you Go!

In addition to the Alpine Responsibility Code, here are some additional tips to help keep you safe and enjoying your day on the slopes:

Helmets
It is highly recommended to wear a helmet while skiing and riding. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage.

Plan your route
Find terrain that is suitable for your ability. Accidents occur when skiers and riders find themselves on terrain outside of their ability level. Before you head down the hill, plan out your route using a trail map and ski each run according to your ability.

Be aware of your surroundings
While on the hill, avoid collisions by giving others enough space on all sides. Be prepared for sudden changes in their speed or direction. If kids are present, slow down and give them more space. Know that skiers/riders can turn suddenly, so always stay in control.

Show courtesy
Respect the different levels and abilities of others on the slopes.  It is your responsibility to avoid people downhill from you. Show courtesy by shouting out what side you are passing them on. Look uphill before you commence downhill, and yield to other skiers and snowboarders.

Rest on the side
Make sure you can be seen from all sides. If you need to stop, be sure to pull to the side of the trail to a place where you are visible to other skiers/riders.  Never stop under a roller, jump, or on a blind corner.

Know your limits
Don’t overdo it. Be aware of fatigue. Do not attempt another run if you are tired or injured.

Be weather-wise
Dress appropriately for the weather and pay attention to weather alerts and warnings. Wear clothing appropriate for the weather and activity you are participating in. Have properly tuned gear. Be aware of changing snow surface conditions.

Impairment and smoking
Alcohol and drugs are NOT permitted on the property. Skiing and snowboarding are physical activities which require your full attention. Impairment caused by alcohol, drugs, or fatigue can significantly decrease your reaction time and your ability to make good decisions, and may result in injury of yourself or others. Smoking is not permitted on the ski hill or anywhere on the property south of the railway tracks.

Patrol Services
Patrol Services’ objective is to provide a safe and enjoyable on-hill experience for everyone. Their role is to reduce risk, educate guests, enforce on-hill policies and provide first aid at a First Responder level. Patrol Services operates on-hill during all operating hours.

Lift Safety

CONVEYOR SAFETY

  • Always ask attendant if unfamiliar with the lift.
  • Remain standing while on the conveyor.
  • No loose clothing or scarves.
  • If a fall occurs, clear track area.

CHAIR LIFT SAFETY

  • Always ask attendant if unfamiliar with the lift.
  • Backpacks must be removed before loading.
  • No loose clothing or scarves.
  • Make sure to lower restraining bar once seated.
  • Wait to lift bar once you see signage to do so when approaching the summit.

Park Safety & Etiquette

IF YOU ARE AN INEXPERIENCED RIDER TO THE TERRAIN PARK SETTING, START SMALL AND PROGRESS WITHIN YOUR ABILITY. SPEAK WITH TERRAIN PARK STAFF FOR TIPS AND TRICKS.

  • https://youtu.be/V1JgQXjEo90Be courteous and mindful of others.
  • Pick your line.
  • Call out your drops.
  • Don’t sit or stop on knuckles, blind spots or landings.
  • Make sure to clear landing area’s as quickly and safely as possible.
  • Use features for their intended use.
  • Review this park etiquette video before entering the Terrain Park.

Onhill Terrain & Signage

The runs are marked with signage that indicates the difficulty:

Green Circle is Novice, the easiest run down for beginners
Blue Square is Intermediate to Advanced
Black Diamond is Advanced
Double Black Diamond is Advanced to Expert
Freestyle Terrain indicates a change in terrain and features

Advance to more difficult runs when the ability is suitable.

Stay within the boundaries of marked runs.

There are Freestyle Terrain features that may be encountered throughout the area. These are made up of manmade and natural terrain variations. Some areas will require helmet use. Features will be appropriately marked.

SKI AREA PREMISES

Ski areas have constantly changing conditions that need to be addressed daily. These measures can be done with many materials and tools.

Signage addressing merging zones, slow areas where speed should be reduced, and ski area boundaries.

Marking with bamboo, flagging, and fencing to mark direction or closed areas.

Glen Eden Regulations

  1. LIFT TICKETS REQUIRED
    A Glen Eden lift ticket and proper ski or snowboarding equipment are required when riding the slopes or lifts at Glen Eden. Patrons are not permitted to walk on the slopes without participating in either skiing or snowboarding and bearing a lift ticket or season pass. Although you may want to walk the slopes to help your children learn to ski or board, your safety and the safety of others is our ultimate concern. If you would like to assist your children in learning, we recommend enrolling them in a private lesson or 8-week lesson program.
  2. SLOPES ARE RESERVED FOR THOSE WHO ARE SKIING OR SNOWBOARDING
    Proper ski and snowboard equipment are required while on the slopes of Glen Eden. Walking on the hills without the proper equipment is prohibited. This is a safety factor for those enjoying slopes to ski and snowboard, as well as those wanting to walk. If someone you are with requires assistance skiing or snowboarding we highly recommend enrolling them in a Private Lesson or 8-week lesson program.
  3. NO TOBOGGANING
    Tobogganing is prohibited on any Glen Eden / Kelso Conservation Area property.
  4. NO ALCOHOL
    The possession of alcohol is prohibited within the park.
  5. NO ICE FISHING
    Ice fishing is prohibited on Kelso Lake. During the winter season water is taken from the Lake and used for snowmaking. As a result ice on the edging of the Lake can at times become unstable.
  6. NO CONDUCTING LESSONS
    The use of your Seasons Pass, or Lift Ticket to teach lessons or conduct business is strictly prohibited without a signed activity agreement in place. Those found in breach of this clause may see their pass or ticket revoked without refund.
  7. TICKET REMOVAL POLICY
    The Alpine Responsibility Code consists of 10 points that when adhered to, create a safe and enjoyable environment for everyone. Please take the time to review the Alpine Responsibility Code displayed above. As part of our Safety Education Program, members of the Ski Patrol have been authorized to remove the Lift Ticket or Season Pass from anyone who fails to adhere to the Alpine Responsibility Code after being warned to do so. The Ski Patrol has also been authorized to remove a Lift Ticket or Season Pass without warning for the misuse of any Lift or Elevating Device, tampering with any Safety Equipment, any abusive conduct and the consumption of Alcohol or Illegal Drugs.