Privacy Policy

Protecting Your Information

By providing Glen Eden with your personal information and/or by becoming a Glen Eden season pass holder you have provided your consent to Glen Eden and Conservation Halton to use and retain your personal information in order to provide you with membership benefits as well as information about its program. In addition, you have provided your consent to Conservation Halton Foundation, and for the Foundation to send you information about its programs.

Conservation Halton Website Privacy Statement

Conservation Halton patrons

Within our website, you may be asked to provide personal information about yourself. We will collect this information only when you voluntarily provide it. This information will be strictly confidential. The collection of personal information will be done in accordance with Conservation Halton's Privacy Policy which can be obtained from our Administration Office at the contact information below.

We may collect personal information such as email addresses for registration on our mailing lists or for eligibility in a contest, survey, promotion, advice on future events or special offers. Personal information may be requested for purposes of on line purchases or donations to Conservation Halton in our secure website location that uses industry standard encryption technology. The personal information will be used only for the purposes identified. We discourage you from sending any sensitive or personal financial information, such as credit card information, via a regular email.

Site Traffic Monitoring

During every visit to our website, we will collect non-identifiable information by tracking Internet Protocol (IP) addresses on an aggregate basis. IP addresses do not track personal information about you but do allow us to monitor how our website is being used. This information is shared with our website providers to assist in improving our website.

"Cookies"

When a user interacts with our website, "session cookies" are used to collect information

anonymously and to track user patterns. They do not collect personal information, only a numeric identifier. The data collected is only available during the active session. We use this anonymous information to improve our website and provide seamless navigation.

Customer Complaints or Concerns

We have developed policies and procedures to respond to individual complaints and questions relating to privacy and the collection of personal customer information. As noted above this will be done in accordance with legislative requirements as implemented through our Privacy Policy. If you have questions or concerns about your personal information, please contact us at:

Conservation Halton
Attn: Ken Phillips, CAO/Secretary-Treasurer and Chief Privacy Officer
2596 Britannia Road West
Burlington, Ontario
L7P 0G3
phone 905-336-1158, ext. 237
fax 905-336-7014
privacy@hrca.on.ca

We will investigate and attempt to resolve all complaints. We will respond to your inquiry within 30 days of the request. Please be advised that there will be a reasonable cost associated with your request.

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