2020-2021 Operational Update
As you are likely aware, Ontario moved into the grey zone lockdown on December 26, 2020 for a period of 28 days and this impacts operations for all ski areas across the Province. Unfortunately, it means that our opening date announcement will have to wait a little longer and we will be cancelling all 8 Week and March Break programs this season.
The Glen Eden team has been working around the clock to deliver safe skiing and snowboarding experiences this season, leveraging innovative smart technologies, and we share your disappointment in the postponement. The health and safety of our employees and guests are always our highest priority and we must all work together to support the directive of the provincial government to prevent the spread of COVID-19. Read our official statement here.
Glen Eden is committed to opening at the end of the 28-day period with services permitted by public health guidelines at that time. We are working hard to bring safe experiences to you, such as private and family-style lessons. More details will be available soon.
Snow School Programs: Registered participants for our 8 Week and March Break programs will receive full refunds. The refunds will be processed automatically. Review our message to lesson program participants here.
Season Passholders: We will not be refunding season passes at this time. We are assessing the duration of the shutdown and our eventual opening date. We anticipate this will be January 23, 2021. Once we have confirmation, we will provide an update that covers your options. Your patience will help us ensure we are giving you the best information possible. Review our message to season passholders here.
Glen Eden is part of Conservation Halton’s system of parks, which also includes Crawford Lake, Mountsberg, Rattlesnake Point, Hilton Falls and Mount Nemo. These parks remain open and to help support the mental and physical health of our Glen Eden passholders, all 2020-2021 season passes will be valid for admission between December 26, 2020 – January 23, 2021. You can reserve your visits online at parkvisit.ca. The reservation system monitors real-time visitor capacity and has provided thousands of successful outdoor experiences since it launched in May.
We know that many of you will have questions and anticipate heavy call, email and social media volume over the next several days. We appreciate your patience as we work to respond to all inquiries.